MIR3

The Ups and Downs of BC Management

 
Ups and downs of BC article by Ann Pickren, MIR3 COO.You’d think that with the right intentions and a careful, attentive execution, your business continuity plan would be a success, wouldn’t you?
 
Unfortunately, that’s not always the case. Often the smartest professionals prepare a perfect program, but for unforeseen reasons the outcome is less than ideal.
 
What went wrong?
 

Mass Notification for Entertainment and Hospitality

Intelligent Notification | MIR3

The global economy relies on a vast network of transportation systems and complex logistics to keep the movement of goods and people flowing smoothly. How can Intelligent Notification help keep this remarkable system on track?

Here are just a few examples of uses for notification in transportation and logistics:

  • • A volcano forces airlines to delay departures for days; customers and staff must be notified
     
  • • A train has derailed; law enforcement and emergency response teams must be alerted and mobilized quickly
  •  
  • • A hazardous spill threatens a neighborhood; citizens must be alerted to begin evacuations
  •  
  • • Emergency repairs need to be made on a large truck in transit; members of a maintenance crew needs to be notified and pulled together
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  • • Airport traffic is rearranged due to foul weather; ground crews and security teams must be coordinated
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  • • Airport transportation systems fail; IT staff needs to be alerted and travelers notified of delays

How Intelligent Notification works in entertainment and hospitality

Effective notification involves more than just sending a one-way alert. You must be able to quickly determine who needs to know what, and your message must be adapted as your contacts respond. In entertainment and hospitality, messages must be informative yet discreet. Intelligent Notification technology handles these complex tasks, rapidly launching a message to groups of any size, whether in one location or spread all over the world. It uses MIR3 data management expertise and tools to pull information from various contact databases to make sure you’re always using the latest contact information.

Intelligent Notification is used by the entertainment and hospitality sector for business continuity and disaster recovery (BC/DR), for emergency alerting, and to keep IT systems up and running.

Intelligent Notification | MIR3


Mass Notification for Manufacturing and Supply Chain

Intelligent Notification | MIR3

Manufacturing and supply chains must focus on the customer, but also have information easily available to business partners. How can this part of the businesses world use Intelligent Notification to streamline operations and maintain a competitive edge?

Here are just a few examples uses for notification in transportation and logistics:

  • •  The credit card server of an online clothing store crashes during heavy sales; IT staff must be notified to fix it quickly
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  • •  A top toy manufacturer discovers that children are choking on a new toy; stores must be alerted and product must be recalled immediately
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  • •  A major electronics retailer is informed that a shipment has been delayed; stores must be alerted
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  • •  A chemical spill occurs in your plant; you need to notify and gather a crew of maintenance workers to clean it up fast
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  • •  Customers are waiting for news of a product release; they must be notified when the launch date slips
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  • •  Your marketing team develops a rare, limited-time offer; you want to let prestige customers know at once

How Intelligent Notification works in manufacturing and supply chains

Effective notification involves more than just sending a one-way alert. You must be able to quickly determine who needs to know what all along the chain, and your message must be adapted as your contacts respond. Intelligent Notification technology handles this complex task, rapidly launching or cascading messages to groups of any size, whether in one location or spread all over the world. MIR3 data management includes sophisticated tools to pull information from various databases to make sure you’re always using the latest contact information.

Intelligent Notification is used in manufacturing and supply chain for business continuity and disaster recovery (BC/DR), for emergency alerting, and to keep IT systems up and running.

Intelligent Notification | MIR3


Mass Notification for Transportation and Logistics

Intelligent Notification | MIR3

The global economy relies on a vast network of transportation systems and complex logistics to keep the movement of goods and people flowing smoothly. How can Intelligent Notification help keep these remarkable systems on track?

Here are just a few examples uses for notification in transportation and logistics:

  • • A volcano forces airlines to delay departures for days; customers and staff must be notified
  •  
  • • A train has derailed; law enforcement and emergency response teams must be alerted and mobilized quickly
  •  
  • • A hazardous spill threatens a neighborhood; citizens must be alerted to begin evacuations
  •  
  • • Emergency repairs need to be made on a large truck in transit; a maintenance crew needs to be notified and pulled together
  •  
  • • Airport traffic is rearranged due to foul weather; ground crews and security teams must be coordinated
  •  
  • • Airport transportation systems fail; IT staff needs to be alerted and travelers notified of delays

How Intelligent Notification works in transportation and logistics

Effective notification involves more than just sending a one-way alert. You must be able to quickly determine who needs to know what, and your message must be adapted as your contacts respond. Intelligent Notification technology handles this complex task, rapidly launching a message to groups of any size, whether in one location or spread all over the world. It uses MIR3 data management expertise and tools to pull information from various contact databases to make sure you’re always using the latest contact information.

Intelligent Notification is used by the transportation and logistics sector for business continuity and disaster recovery (BC/DR), for emergency alerting, and to keep IT systems up and running.

Intelligent Notification | MIR3


Mass Notification for Government

Intelligent Notification | MIR3

Government agencies have enormous responsibilities to protect citizens, and wise use of mass notification tools can help keep lines of communication open no matter what transpires. How are some government agencies using Intelligent Notification to protect resources, save lives and meet regulations?

Here are just a few examples of notification in action for government agencies:

  • •  Large wildfires rage out of control across four counties; the state must alert and mobilize dispersed firefighters
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  • •  A bomb threat is called into a city center; emergency services must act quickly to evacuate and protect citizens
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  • •  A dam threatens to burst; thousands must be notified and a large area must be quickly and efficiently evacuated
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  • •  A chemical manufacturing plant suffers a hazardous waste spill; nearby residents must be alerted
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  • •  An infectious disease is spreading; citizens must be alerted to take precautions and seek help if infected
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  • •  A prisoner has escaped; townspeople are alerted and deputized, and the perpetrator is apprehended

How Intelligent Notification works in government

Effective notification involves more than just sending a one-way alert. You must be able to quickly determine who needs to know what, and your message must be adapted as your contacts respond. Intelligent Notification technology handles this complex task, rapidly launching a message to agencies and other groups of any size, whether in one location or spread all over the world. It uses MIR3 data management expertise and tools to pull information from various contact databases to make sure you’re always using the latest contact information.

Intelligent Notification is used by government agencies for business continuity and disaster recovery (BC/DR), for emergency alerting, and to keep IT departments up and running.

Intelligent Notification | MIR3


Mass Notification for Information Technology

Intelligent Notification | MIR3

Every moment of system lag or downtime has an impact on your bottom line. How do IT organizations around the world using IT alerting to keep systems running smoothly?

Here are just a few examples of notification use in ITSM:

  • •  The network goes down over a holiday weekend; on-call IT staff must be quickly alerted and mobilized to fix the situation
  • •  A manufacturer of sensitive equipment is suffering a heat wave; experts need to join a call to discuss amelioration plans
  • •  A large tech company is having problems tracking help desk tickets through to completion; they need a reliable feedback system
  • •  An IT manager suspects that the staff has been slacking on the job; he needs a way to track workload and make staff accountable
  • •  The website behind a large electronic retailer goes down; an IT team must be alerted and assembled to resolve the problem
  • •  Managers are clogging inboxes with too many messages; notifications need to be filtered to relevant staff only

How Intelligent Notification works in IT

Effective notification involves more than just sending a one-way alert. You must be able to quickly determine which IT staff needs to know what, and your message must be adapted as your contacts respond. Intelligent Notification technology handles this complex task, rapidly launching a message to groups of any size, whether in one location or spread all over the world. It uses MIR3 data management expertise and tools to pull information from various contact databases to make sure you’re always using the latest contact information.

Intelligent Notification is used by IT departments around the world to help meet SLAs, for emergency alerting, and to keep systems up and running.

Download the White Paper

Read the Data Sheet for the energy and utilities sectors

Intelligent Notification | MIR3


Mass Notification for Education

Intelligent Notification | MIR3

Schools and campuses carry a singular burden of responsibility in protecting the lives of students, staff, faculty and visitors. How are schools, colleges and universities using Intelligent Notification to effectively communicate with what is often a very mobile community?

Here are just a few examples of notification in action in education:

  • •  A bomb threat is called into a college dormitory; emergency services must act quickly to protect students
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  • •  A chemical spill takes place on the edge of campus; students must be notified to evacuate a large area quickly
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  • •  An infectious disease breaks out; students must be alerted to take precautions and seek help if infected
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  • •  The campus office gets a call about a suspicious character lurking near the dorms; security must be directed to that location
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  • •  Passwords are increasingly being lost; students need a way to retrieve and reset them from wherever they are
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  • •  One college has five campuses; they must have a way to reach students or staff at all locations by phone, cell, email or SMS
  • How Intelligent Notification works in education

Effective notification involves more than just sending a one-way alert. You must be able to quickly determine who needs to know what, whether that includes students, staff, faculty or others, and your message must be adapted as your contacts respond. Intelligent Notification handles this complex task, rapidly launching a message to groups of any size, whether in one location or spread all over a large campus. It uses MIR3 data management expertise and tools to pull information from various contact databases to make sure you’re always using the latest contact information.

Intelligent Notification is used by educational institutions for business continuity and disaster recovery (BC/DR), for emergency alerting, and to keep IT systems up and running.

Download ten tips for notification for the Energy and Utilities sector

Read the Data Sheet for the energy and utilities sectors

Intelligent Notification | MIR3


Mass Notification for Healthcare

Intelligent Notification | MIR3

The field of healthcare is broad, covering pharmaceuticals, equipment, hospitals, nursing homes, clinics, research centers and much more. How is healthcare using Intelligent Notification to keep this huge system working at all levels?

Here are just a few examples of notification in action in healthcare:

  • •  A large HMO has changes to billing codes and procedure guidelines; providers must be notified at once
     
  • •  A clinic is faced with a sudden infectious disease outbreak; they must tap into their network for additional vaccine supplies
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  • •  A pharmacy chain is struggling against tough competition; business processes must be streamlined to maintain their edge
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  • •  The health department gets reports of a highly contagious disease; action must be taken quickly to prevent transmission
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  • •  An earthquake strikes and thousands are injured; local hospitals must quickly notify staff to deal with the influx of patients
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  • •  A major disaster overwhelms a large hospital; they need an immediate bed, staff and supply count to respond quickly

How Intelligent Notification works in healthcare

Effective notification involves more than just sending a one-way alert. You must be able to quickly determine who needs to know what, and your message must be adapted as your contacts respond. Intelligent Notification technology handles this complex task, rapidly launching a message to healthcare groups of any size, whether in one location or spread all over the world. It uses MIR3 data management expertise and tools to pull information from various contact databases to make sure you’re always using the latest contact information.

Intelligent Notification is used by healthcare facilities for business continuity and disaster recovery (BC/DR), for emergency alerting, and to keep IT systems up and running.

Download ten tips for notification for the Energy and Utilities sector

Read the Data Sheet for the Healthcare sector

Intelligent Notification | MIR3


Mass Notification for Energy

Intelligent Notification | MIR3

The world has never been as focused on the acquisition and management of energy resources as it is today. How are energy suppliers using Intelligent Notification to ensure safety, security, and continuity to their operations?

Here are just a few examples of notification in action in the energy sector:

  • •  A power company prepares to conduct maintenance; customers must be alerted of impending outages
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  • •  A Gulf Coast refinery is threatened by a hurricane; employees in many locations must be alerted and directed
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  • •  A gas distributor experiences pipeline failure; cleanup and repair crews must be notified and mobilized quickly
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  • •  A chemical manufacturing plant suffers a hazardous waste spill; nearby residents must be alerted
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  • •  An energy company is about to migrate over to a new networking system; employees must be kept up to date
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  • • An earthquake strikes; an energy company needs to check in with employees at various plants to assess damages

How Intelligent Notification works in the energy sector

Effective notification involves more than just sending a one-way alert. You must be able to quickly determine who needs to know what, and your message must be adapted as people respond. Intelligent Notification technology handles this complex task, rapidly launching a message to groups of any size, whether in one location or spread all over a job site or even the world. It uses MIR3 data management expertise and tools to pull information from various contact databases to make sure you’re always using the latest contact information.

Intelligent Notification is used in the energy sector in times of severe weather and other emergencies for business continuity and disaster recovery (BC/DR), for emergency alerting, and to keep IT systems up and running.
 

Download ten tips for notification for the Energy and Utilities sector

Read the Data Sheet for the energy and utilities sectors

Intelligent Notification | MIR3


Mass Notification for Financial Services

Intelligent Notification | MIR3

Financial institutions are subject to stringent regulations and rules of transparency. How do such institutions use Intelligent Notification to communicate effectively while scrupulously guarding the privacy of clients?

Here are just a few examples of notification in action for finance:

A savings and loan institution suffers a power outage and systems are down; IT personnel must be alerted and mobilized immediately

A construction crew cuts the fiber optic cable to a credit union; extra staff must be notified to come in and manually tend to customers

The CSO of a large bank receives information that effects company policy; key decision makers must be called together quickly

A bank’s website experiences a breach and data may have been compromised; IT must be notified to prevent further security breaches

A large bank needs to notify people in their call center; security is rock-solid so phone and email is restricted

An opportunity is presented in the stock market; potential investors must be alerted to take full advantage

How Intelligent Notificationworks in finance

Effective notification involves more than just sending a one-way alert. You must be able to quickly determine who needs to know what, and your message must be adapted as your contacts respond, all while maintaining strict security. Intelligent Notification technology handles this complex task, rapidly launching a message to groups of any size, whether in one location or spread all over the world. It uses MIR3 data management expertise and tools to pull information from various contact databases to make sure you’re always using the latest contact information.

Intelligent Notification is used by financial institutions for business continuity and disaster recovery (BC/DR), for emergency alerting, and by IT departments to keep systems up and running.

MIR3, Inc. is the leading developer of Intelligent Notification and response software, helping organizations enhance communication, protect assets and increase efficiency.

Download Data sheet for mass notification in the Finance sector

Intelligent Notification | MIR3


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