We are very pleased to announce the launch of our fantastic new website, which along with a new look includes some features that we hope will make visiting the site a quicker, easier and more interactive experience.
With improvements throughout, the new website has a greater emphasis on the range of products and services that we offer through our Derby or London training centres and which can also be delivered at your site. Please feel free to view the new website http://www.linkassociates.com and let us know what you think of our new design.
We'll be continually updating the rest of the website in the coming months and would love to get your feedback.
We hope you enjoy our site!
You can also link to us through Facebook, Twitter and YouTube
About LINK Associates International LINK Associates International has over 26 years experience of helping organisations to be Crisis Confident.
We specialise in delivering realistic simulations, dynamic training and expert consultancy, with tailored services in crisis management, emergency management, safety management, crisis communications and business continuity.
We build plans, procedures and the personal competence of people who are expected to steer organisations out of trouble.
LINK Associates International, Trent House, RTC Business Park, London Road, Derby, DE24 8UP, United Kingdom and Ivory House, St. Katharine Docks, London, E1W 1AT
One of the defining creeds in crisis management is that the C-suite should know what is being said about the company and what impact that could have on the corporation’s reputation and their licence to operate. We call it Horizon Scanning and we help companies to do a 360-degree review of what is going on around it.
Key to this approach is intelligence gathering followed by intelligence sharing, both up and down the organisation. What is now evident is that this was not happening within the BBC, whose Director General resigned on Saturday night following failures in crisis management and internal communications.
A systemic failure is what it is being called and may yet have deeper problems for the future of the BBC. Nobody in any organisation (least of all those down the food chain) wants the CEO to be hands on everyday but it is incumbent at times of crisis - real or potential - for the leader and their team to do the risk analysis, what we term 'identifying the worst case scenario', and then work out what you could do to prevent it from occurring or at least mitigating the outcome. For that , information is required.
The BBC is one of the foremost external communications operations in the world; what this case has underlined is that you neglect internal crisis communications at your peril.
Then there was what has been described as the car crash interview on The Today Programme, which probably cost the DG his job revealing he didn’t read the papers or keep his eye on blogs.
BBC DG: I found out about the film the following day
John Humphreys Radio 4: “The following day. You didn’t see it before it was broadcast?
BBC DG: “No I was out.
For more information on how LINK can help you improve your crisis communications please contact us.
Well I've been home from BCM world for a few hours now and either I'm still buzzing from the great couple of days we have had, or I finally overdosed on caffeine ... either way thought I'd do a quick write up before calling it a day.
Anyone that knows me will know I love a good networking event, I also love to learn what is being said at the conferences as I think it helps me identify the risks and challenges my customers face so I can help them with solutions to these.
Wednesday 30th May certainly helped me achieve all of these things, with possibly the busiest day in the Business Continuity networking calendar to date
I thought I'd share something with you just to make you smile ... or take pity on me!
I had a meeting with my boss last week, and when I arrived, he was, as usual, on the phone. I tried to sneak in without disturbing him, but unfortunately I was not alone.
I had a pet carrier with me, and Russell and assumed, wrongly, that it was my adorable Border Terrier. At this moment, the passenger in the carrier decided to make herself heard, meaning I had to rush out of the office pronto!.
The project which launched just over 6 months ago is now due an review and update ... PDCA in practice ;)
This piece of work was so rewarding; working with a committee of like minded, and indeed "other-minded" folks to establish the core questions we need responses to from the supply chain, was fascinating.
It's been a busy few weeks at the Continuity Forum!
The new ISO22301 is with us and the Forum is busily putting our Webinars together, busily putting our breakfast briefings together, busily... You get the picture. Busy.
But that leads me to thinking about conversations this week. Everyone is fraught keeping up with the latest information, whether on standards or on other business developments. It's the 21st Century, and I can no longer avoid becoming a member of the Twitteratti, and have signed up not only to Twitter, but also to the idea of researching best Twitter/continuity practice.
BANG is a group of friendly business continuity professionals who physically get together once a month and share experiences all year round via our LinkedIn group.
Each time we get together, typically the last Wednesday of every month in the City, London, we invite a guest speaker to talk about a hot topic. Speakers include a wide variety of industry thought leaders from multiple business sectors. Whatever the subject, whatever the debate we like to push boundaries, challenge the unchallenged.
On Friday 30th July the Continuity Forum was delighted to support a Metropolitan Police initiative organised by the Camden Division aimed at providing practical advice and guidance to local businesses and organisations across their area to help combat terrorist threat and boost community continuity and resilience.
The event was held at the Holiday Inn Bloomsbury near Russell Square, yards from the scene of the Russell Square Bombing on 7/7.
business continuity forum event commanding the crisis management
In a few weeks we'll be running our new “Commanding the Crisis” workshop in London, it's on 29 June for those of you that have missed the notices, and I think it is only fair to share what I suppose is a little concern. It is the title that worries me.
It's always a little nerve wracking when fairly big changes come along, but despite my doubts it appears as though the migration and virtually complete rebuild of our website has gone remarkably smoothly.