Steelhenge
Steelhenge Consulting delivers crisis management support and training to public and private sector clients. We are privileged to work alongside various Government Departments supporting the training and delivery of their crisis response. At the same time we support many major utilities and corporate clients in their planning. Our staff are drawn from Government, the Services and the Police with huge experience in crisis management at every level.
Steelhenge works with clients to assess their areas of vulnerability, develop corporate aims and objectives, prepare contingency plans and allocate resources in order to deliver the necessary plans to make an organisation as resilient as possible.
We assist in devising the best structure of a crisis management team and help to draw up a comprehensive crisis management plan to deal with a wide range of issues,
Consultancy Services:
Hazardscape analysis
Vulnerability assessment
Business Impact Assessments
Resilience Measurements
Crisis strategy, planning and procedural development
Business Recovery strategies and planning
Crisis Operations Centre reviews and assessments
Crisis communications strategies
Steelhenge works to integrate every facet of the company and assure coordination and communication at every level
Crisis Training Services:
Based on our own experiences or client themes, we draw up crisis training events to:
• Develop team and executive awareness of crisis management
• Rehearse and practise the reactions of your crisis management team
• Probe and evaluate crisis procedures and plans
• Provide feedback and recommendations on the results of training
This helps build confidence with crisis management team members and ensure the effectiveness of your chosen crisis team in the event of an incident.
Crisis training for employees should take place at all levels within the company and involve the key personnel within the crisis management system. We provide various types of crisis training to meet every need. Courses are bespoke to clients and developed in concert with discussions and analysis of the exact needs
Executive and board level awareness briefings and preparation
Crisis workshops and seminars
Desktop exercises
Scenario development and simulation training
Multi incident and multi disciplinary exercises
Personnel Development in crisis management
Crisis Leadership training
Communications and Media training
Responder training
Crisis Communications Services:
Steelhenge takes clients through every aspect of crisis communications as a vital adjunct to the operational crisis management. In today’s communication-focused world, the company’s reputation could be lost before the crisis is over. However well the crisis operation is managed, the way in which the “perception” of that management” is conveyed is critical.
Issues Audit and review
Crisis Communications strategies and planning
Master message and key audience development
Monitoring and media analysis
Information management internally and externally
Interview techniques – camera, print and radio
Press Conference planning and management
Spokesperson training
Rebuttal techniques
Press escorting and management
Crisis Leadership
Steelhenge delivers a crisis leadership training package in support of the above services to allow those required to head up crisis teams to prepare and develop their skills in this new area outside their day to day job.
Ultimately Steelhenge sets out to improve the resilience of clients to events which will disrupt their normal environment. Organisations are better prepared and trained for the day when it goes wrong and crisis management and communications are the order of the day to minimise the chaos, manage the perceptions and get the organisation back to normality as fast as possible with the minimum disruption.
34 Grosvenor Gardens, London, SW1 0DH
Unit 2, Lower Woodford, Salsibury, SP4 6NQ
Website: www.steelhenge.co.uk
Tel: 0044 (0)1722 782228
E-Mail: enquiries @steelhenge.co.uk
Contacts : Dominic Cockram/Tony Cowdrey
