BOOKING CONDITIONS

IMPORTANT - PLEASE READ CAREFULLY

The Continuity Forum provides a wide range of events covering all aspects of Business Continuity Management and related disciplines such as security and crisis management.

The many of our events are provided FREE to members of the Forum and many more are free to non members through our PUBLIC AWARENESS SCHEME. You will find no better value anywhere.

In some cases the Continuity Forum may jointly develop and promote events in conjunction with other organisations.These events may have different Cancellation Conditions and you will be notified of these on Registration. Bookings are strictly allocated on a first come first served basis, firstly to our MEMBERS and Partners, then to all others.

NO BOOKING is confirmed until you have received a BOOKING CONFIRMATION from the Continuity Forum.

Once the booking confirmation has been sent you are liable for any fees due.

In the event needing to cancel at SHORT NOTICE (less than 21 working days) please notify the Continuity Forum as soon as possible HERE!.

Phoning and leaving a voicemail is not enough! YOU MUST EMAIL US!

It is a CONDITION of Booking that you are agreeing to a Cancellation Fee should you fail to attend ANY event once a BOOKING CONFIRMATION has been sent and you provide less than 21 working days notice. THIS CONDITION APPLIES TO FREE EVENTS, partner events and ALL Non-Members.

Full Fees will be charged for any cancellation received less than 14 working days before the event and 50% for cancellations recieved 28 days before. Delegate substitution is both allowed and encouraged.

From time to time we MAY need to either relocate or revise event dates or schedules, if this occurs then the above condition will not apply. Any booking recieved will be transfered to the new date

We make a charge for non-attendance as the space could have benefited another member, partner or organisation. In the past few years the Continuity Forum has provided FREE EVENTS to literally thousands of people and organisations around the country. Our events are renowned for their quality and professional content.

By charging for NON-Attendance AFTER having a delegate has received a CONFIRMED BOOKING those who fail to use the space allocated are contributing to the considerable costs of running these events and the costs of both re-allocation or additional events.

However, as both a gesture of GOODWILL and to encourage you to join us, the Continuity Forum may offer NON-MEMBERS the chance to offset the FIRST NON ATTENDANCE FEE against FULL MEMBERSHIP OF THE CONTINUITY FORUM.

Thank you

Continuity Forum