press releases

MIR3 to introduce gateway to unify the corporate and social inbox

MIR3 Unveils Secure “Corporate Inbox” Strategy

Notification Technology Leader First to Introduce Protected Gateway for Safely Uniting the Corporate Inbox with the Social Inbox

SAN DIEGO (March 21, 2011)—With the increasing shift away from email to Short Message Service (SMS) textsand instant messaging (IM), and the increasing reliance on social networks, MIR3, Inc., the innovator of real-time Intelligent Notification™ and response technology, announced today its plans to unite business communication by bridging both the enterprise and social inboxes to create one central and secure “corporate inbox.” The company’s vision will be supported by its new MIR3 Enterprise Gateway™ (MEG™) technology. MEG brings the power and flexibility of social networking to corporate users through a protectedplatform that serves as a centralized repository that will consolidate, escalate, filter and prioritize a user’s communication across all devices into one central inbox.

Interxion gains BS 25999 Certification

Interxion, a leading European provider of carrier-neutral colocation data centre services, today announced that it has achieved the highly regarded certification of BS 25999, the British Standards Institution (BSI) standard for Business Continuity Management. This has been integrated with Interxion’s existing Information Security Management System certification, ISO 27001.

Fun video from BSI - everyone's a winner

Business Continuity Forum events news information
A fun video from the BSI showing that a crisis can come from the most unexpected and even impossibly unlikely sources.  This one's a 14million to one chance.

Avanti win £4.5m Contract

Business Continuity Forum satellite broadband communications and Business Continuity

Avanti (AIM: AVN), the broadband satellite operator, is pleased to announce that it has signed a three year contract with Computerlinks which becomes a major distributor for Avanti’s Business Continuity products including its patented Business Internet Continuity (BIC) service.

Computerlinks will enable its channel partners, of whom there are over 5,000, to address the rapidly growing market demand for disaster recovery telecoms services. They will now be able to provide true Business Internet Continuity to their installed and new customers who are becoming increasingly wary of reliance on single circuits to connect them to the “Cloud” or to their own application and data servers.

Avanti has secured international patent protection for its Business Internet Continuity product, which is capable of instantly restoring, by satellite, not only connectivity but also IP addressing in the event of a failure of customers’ primary telecoms circuit. The contract is worth up to £4.5 million.

Commenting, David Williams, Avanti Chief Executive, said:

“This contract brings an important new revenue stream to Avanti and our first major sale of our patented Business Internet Continuity product to a large and highly expert customer. With the increasing importance of cloud computing in the Enterprise market, simple, cost effective and scalable Business Continuity solutions will be in demand across the World. Avanti’s patented Business Internet Continuity product has potential application for almost every connected business in the World and takes satellite broadband beyond core rural and enterprise markets. With the global reach of Computerlinks working together with the coverage offered by the HYLAS fleet of three satellites, the possibilities are very exciting.”

For more on Avanti click here

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Premier Mission Critical Support from Microsoft

REDMOND, Wash. — Furthering its commitment to evolve its enterprise support offerings to align with customer needs, Microsoft Corp. have launched Premier Mission Critical Support, a Microsoft Services Premier Support add-on. Premier Mission Critical Support provides enhanced support for mission-critical solutions through guaranteed response times backed by financial credits, round-the-clock access to expertise and prioritized access to product development teams.

The service is part of Microsoft’s family of Premier Support offerings. Premier Mission Critical Support delivers personalized support coverage through designated support professionals who understand a customer’s unique solution configuration and deployment environment, facilitating faster response time and more effective problem resolution. Customers will have access to round-the-clock support coverage for high-severity incidents through a dedicated phone line and will always engage with a select team of experienced Microsoft support engineers.

“Customers told us they wanted Microsoft to help ensure that their mission-critical applications remain available and to help get their solutions up and running as fast as possible should they go down,” said Bryan Belmont, general manager, Support and Health for Microsoft Services. “Premier Mission Critical Support is evidence of our longstanding commitment to meeting our customers’ needs.”

In addition, Premier Mission Critical Support issues receive expedited access to the product development teams. This includes end-to-end incident management and ensures the fastest possible root cause identification. Support works with product teams to provide critical, on-demand patch production in severe situations.

Research1 from Gartner shows that, since 2005, unplanned downtime for mission-critical applications has increased by more than 50 percent in organizations with fewer than 2,500 users and almost 70 percent for organizations with more than 2,500 users. By pairing personalized support processes with expedited response times, Premier Mission Critical Support helps business owners achieve optimal use of their technology investments, minimize system downtime and maintain a fully functional IT infrastructure operating at optimal efficiency.

“Customers are grappling with increasing quantities of data, much of it essential to their bottom line,” said John Madden, research director at Ovum Summit, a leading global consulting and advisory firm. “This add-on complements Microsoft’s portfolio of support offerings, provides a simplified process, demonstrates a commitment to responsiveness and provides dedicated technical resources familiar with customers’ environments.”

Premier Mission Critical Support currently covers Windows Server 2003, Windows Server 2008, Microsoft SQL Server 2005 Service Pack 2 and Service Pack 3, and SQL Server 2008 components of a mission-critical solution.

“More customers than ever before are entrusting their mission-critical applications to SQL Server 2008,” said Dan Neault, general manager, SQL Server product marketing at Microsoft. “With Premier Mission Critical, customers receive our highest level of enhanced support and direct expertise from the SQL Server product team to quickly respond to immediate customer issues, minimize costly downtime and prevent future occurrences.”

More information about Premier Mission Critical Support is available at


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New skills based National Occupational Standard takes shape

August 16th 09:00

The Continuity Forum is pleased to invite contributions to the public consultation for the New National Occupational Standard for Business Continuity developed by the Council for Administration and supported by the Continuity Forum and a variety of stakeholders interested in developing access and skills across organisations of all types and sizes across the UK. 

The Consultation phase is marks the result of 12 months effort distilling the complexities of BCM into a format more easily accessible to personnel outside of the professional sector. 

For more details on the project please visit the main announcement page HERE!


IBM and ActiveHealth utilise robustCloud Computing solution to deliver cost effect care

IBM (NYSE: IBM) and ActiveHealth Management, an Aetna (NYSE: AET) subsidiary, today unveiled a new cloud computing and clinical decision support solution that will enable medical practices, hospitals and states to change the way they deliver healthcare, providing better quality care at a lower cost.

IBM and ActiveHealth Management worked together to create the Collaborative Care Solution that gives physicians and patients access to the information they need to improve the overall quality of care, without the need to invest in new infrastructure.

Business Continuity & Resilience White Paper from IBM

Business Continuity Forum 

Executive summary

How do you know if your organization is proactively prepared for and able to flexibly respond to unplanned events? Does your business possess the resilience it needs to rapidly react to potentially costly man-made or natural disruptive events? If the unthinkable should occur, discover how IBM can help pro- tect your brand and potential revenue by helping you to:

● Assess your risks

● Develop a tailored business resilience strategy

● Safeguard your business-critical information while maintain-ing continuous operations

● Enable a virtually complete recovery should disaster occur

STG addresses increasing Business Continuity needs

Business Continuity Forum, Advice, Support, press releases, Software 
STG addresses increasing Business Continuity needs with new integrated software functionality

Strategic Thought Group (STG) has made available significant new capabilities for the management of business continuity within major organizations via new functionality built into its widely deployed Active Risk Manager software. Active Risk Manager Business Continuity Management (ARM BCM) addresses the need for assured business continuity and recovery in the event of major incidents, whether through catastrophic accidents, supply chain failures, pandemic illness, loss of IT systems, or any other major disruption to business processes.

ARM BCM facilitates the identification of business continuity threats, the assessment of the potential impact on the organization and provides control and monitoring software for the development and maintenance of the plans necessary to protect the business, if such events occur. It also provides detailed evaluations of these plans to ensure their continued effectiveness. This enables senior management to be aware and alert to the enterprise-wide status of these plans at any point in time. Such information is increasingly vital to be able to demonstrate a robust response to any major incident to safeguard business reputation and the company share price.

The different components of business continuity, crisis management and recovery have typically been handled through stand-alone processes and systems. ARM BCM ensures that these elements can all be managed within a single enterprise-wide, top-down economic context with a focus on critical business performance and corporate governance drivers.

Mark Brown, strategy director at Strategic Thought Group commented, “ARM integrates business continuity into the wider enterprise risk management (ERM) framework, bringing together related disciplines that have, up until now, been kept separate. ARM Business Continuity Management will increase confidence and transparency at all levels from the board down.”

ARM BCM presents management teams and governance boards with a single real-time dashboard of the status of all business continuity plans across the organization. This presents how the continuity and recovery plans link to the most important business continuity threats and key business processes thereby aiding the assessment of what the impact to the business could be if a disaster event occurred.

Brown added, “Business continuity is a critical part of corporate governance however most organizations never ask the basic questions about the enterprise-wide status of their BC plans and the links to the related corporate risks, controls and policy framework especially within the supply chain and with business partners. With ARM, business continuity threats are presented within an economic framework highlighting the financial options to decision makers. Senior management can apply direct investments to the most appropriate areas based on the latest company-wide information.”

ARM ensures that the case for each business continuity plan is evaluated in a risk-reward context against other investment business cases and prioritized accordingly. In addition the relationship between business continuity and related risks, including supply chain, IT and security risks, can be investigated. This will ensure potential benefits from areas such as insurance policy consolidation and premium reductions are not lost.

ARM BCM has been designed to support a range of international business continuity standards including the UK BS 25999, the US NFPA 1600, the Australian HB 221, the Singapore SS 540 and the international ISO 27001 standard.

ARM BCM is available to all Active Risk Manager customers.

Active Risk Manager from Strategic Thought Group plc
Strategic Thought Group plc (AIM:STR) addresses enterprise-wide risk management (ERM) requirements with advanced software and services that can be implemented across organizations in all industry sectors. 
Active Risk Manager (ARM), is the world’s most widely deployed and the only truly comprehensive web-based ERM solution available today. ARM enables the identification, communication, analysis and mitigation of risks and opportunities available in both quantitative and qualitative formats. It covers project and portfolio risk, supply chain risk management, business continuity, reputational risk, health and safety, incident management, governance, compliance risks and more. 

ARM is used by major organizations around the globe including USAF, EADS, British Nuclear Group, Rio Tinto, Lockheed Martin, Nestle, NASA, London Underground, Raytheon and SABIC. Strategic Thought Group, founded in 1987, is headquartered in the UK and its US operation, Strategic Thought Inc is based in Washington DC. 

For further information and a detailed view of Strategic Thought's products and services visit or call +44 (0)1628 582500 (EMEA) or +1 703 673 9580 (Americas).

ROI apparent when companies use business continuity practices

Business Continuity Forum 

Many businesses contemplate putting business continuity practices in place in case of an emergency, especially in IT where data systems and information can easily be backed up by a secondary server that mirrors a primary device.


However, it can often be difficult for companies to see the immediate benefits of such recovery plans, as one hopes disaster never strikes their enterprise.

On the other hand, international law firm Bird & Bird, whose infrastructure manager Jon Spencer recently has experienced first-hand the benefits of maintaining a comprehensive business continuity strategy.


"Businesses may not appreciate the value of business continuity systems, but they really do when systems fail," Spencer said.

As the company utilises many mobiles, it had backed up a server for its Blackberry users. And when that primary server failed, nothing skipped a beat due to its back-up planning.


"None of the firm's 240 Blackberry users experienced any interruptions in their messaging services in the two days the primary server was down," he explained.

Two days without mobile communication between colleagues at the company - not to mention contact with clients - could have proven disastrous for the business. Taking a cue from this incident, the company recently decided to more effectively back-up other servers as well, including its document management system (DMS).


"Protecting the DMS with clustering provided some level of redundancy, but we needed something to protect us if the shared storage failed or the primary data centre was unavailable," Spencer said.

Jason Morton


Verizon Business Offers Tips on How Enterprises Can Secure the Cloud


Although there is a growing awareness of the many benefits of cloud computing -- including on-demand provisioning that enables businesses to increase efficiency and control IT costs -- concerns about security are often cited as the No. 1 barrier to widespread adoption of cloud solutions.  

A mixed report card for European BCM planning - Marsh 2010 EMEA research

Business Continuity Forum research news

Marsh publish new 2010 research on European wide BCM attitudes and opinion.


Two years ago Marsh published its first in-house survey into Business Continuity attitudes, this year's update gives us considerable food for thought in how the industry is developing and where priorities should lie. 


Encouragingly many of the underlying attitudes to business continuity appear to be positive, although there is clear evidence of different countries and industries progressing at markedly different rates. In the most established markets BCM has clearly become a core topic generally aligning well with the goals and objectives of the organisation. Integration across the business has also been seen to improve.

Strengthen your business with cloud computing - IBM White Paper

On the horizon: cloud computing


The digital age, with its unbroken, ubiquitous stream of real-time updates about various natural and manmade disasters occurring on the planet, has created a heightened awareness among businesses, regulatory agencies and stakeholders about the need to safeguard their information against such events through better Business Continuity and Risk Management.


Most data loss is caused by less newsworthy occurrences, such as hardware problems, software corruption or human error, but to remain agile, your business needs to be prepared at all times, for all types of disruptions, across all types of devices. Many chief information officers erroneously believe they have an effective plan in place, but they often fail to consider the cost of business process disruption or the overall business impact of downtime, lost data and productivity, the downstream effects of which can be significant and long lasting.

Independent Research Firm Names IBM as a Leader in Disaster Recovery Services

Business Continuity Forum

IBM Receives Highest Scores in "Strategy" and "Current Offering" by independent research firm

ARMONK, N.Y., - 10 Jun 2010: IBM (NYSE: IBM) today announced that it was ranked as a leader in "The Forrester Wave ™: Disaster Recovery Service Providers, Q2 2010" report published in June 2010, receiving the highest scores among all vendors in the categories of "strategy" and "current offering."  

The Forrester Wave ™: Disaster Recovery Service Providers report included six service providers in the assessment. Forrester thoroughly evaluated these vendors across 64 criteria, broken down into three main areas: current offering, strategy, and market presence.  

COOP Systems and MIR3 Announce Strategic Reseller Relationship

 Business Continuity Forum

HERNDON, Va.- COOP Systems today announced a new reseller agreement with MIR3, Inc., the innovator of real-time universal notification and response technology for the enterprise, to integrate MIR3’s inEnterprise™ Intelligent Notification and Response platform into COOP Systems’ myCOOP Business Continuity system.

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