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LONDON, UK – 2nd June, 2010:  SunGard Availability Services, the pioneer and leading provider of Information Availability and business continuity services, today released its annual analysis of major causes of business disruption in the UK.  The analysis of SunGard’s 2009 invocations* log has found that, for the first time ever, more business interruptions are being caused as a result of workplace disruptions rather than by technology. In a year when the total number of invocations rose by 42% on the previous year, workplace disruption accounted for 56% of all business interruptions – the first time since SunGard’s records began that they have outnumbered technology issues. The number of workplace invocations rose by 150% year on year, whilst the number of technology invocations fell by 8%.

LONDON - 18 May 2010: SunGard Availability Services has recently completed its fourth desktop technology refresh in ten years, deploying 7,400 new PCs across its UK Recovery Centres. This latest investment in SunGard’s Workplace Recovery services demonstrates SunGard’s ongoing commitment to providing its customers the best possible alternative workplace solution following disruption to their normal office environments.

SunGard Named Business Continuity Service Provider of the Year 

SunGard Availability Services, the pioneer and leading provider of Information Availability and business continuity services, has been named Business Continuity Service Provider of the Year for a record 7th time at the annual Business Continuity Awards. SunGard also took home a further two awards; Excellence in Infrastructure Management and Most Innovative Product for its Secure Hosted Dealing/ Dealing Room Recovery offering. These awards recognise SunGard’s continued excellence within the field of continuity, availability and IT Infrastructure as a Service.

Business Continuity Forum 

Workplace disruptions have for the first time displaced technology failures as the primary risk of interruption to businesses, according to research by business continuity firm SunGard into the number of invocations by clients of its recovery services in 2009.

SunGard reports that its invocations log revealed that calls for it to step in to firms experiencing disruption had risen by 42% from the previous year, and that workplace-related invocations had risen by 150% year on year, compared with an 8% fall in IT disruptions.